Privacy Policy

Last Updated: 26 November 2025

This Privacy Policy explains how Uckfield District Taxis (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website www.uckfielddistricttaxis.co.uk and our taxi services.

By using our website or booking a taxi with us, you agree to the terms of this policy.

1. Information We Collect

Information you provide directly

• Name

• Phone number

• Email address

• Pickup and drop-off locations

• Journey details and booking information

• Messages or enquiries submitted via our website

• Payment details (where applicable)

Information collected automatically

• IP address

• Browser type and device information

• Website usage data (cookies, analytics)

2. How We Use Your Information

We use your information to:

• Process and manage taxi bookings

• Provide quotes and respond to enquiries

• Communicate with you about your journey

• Monitor safety and driver dispatch

• Improve our website and customer experience

• Meet legal and regulatory requirements

We only process personal data where we have a lawful basis under UK GDPR.

3. Sharing Your Information

We may share your information with:

• Licensed drivers to complete your booking

• Technology and service providers (website hosting, IT, analytics)

• Regulatory authorities or law enforcement, where legally required

We never sell or rent your personal information to any third parties.

4. Cookies & Website Tracking

Our website may use cookies to:

• Improve user experience

• Analyse website performance and usage patterns

You can disable cookies in your browser settings at any time.

5. Data Storage & Security

We take appropriate technical and organisational measures to protect your data from:

• Unauthorised access

• Loss

• Misuse

• Alteration or disclosure

We retain personal data only as long as required for booking management, legal obligations, or service improvement.

6. Your Rights Under UK GDPR

You have the right to:

• Access the data we hold about you

• Request correction of inaccurate information

• Request deletion of your data (where appropriate)

• Object to or restrict our processing of your data

• Request your data in a portable format

To make a data request, contact us using the details below.

7. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices or content.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Uckfield District Taxis
Email: book@uckfielddistricttaxis.co.uk
Phone: 01825 48 32 32
Address: [Add business address]

9. Changes to This Policy

We may update this Privacy Policy periodically.
Any updates will be posted on this page with a revised “Last Updated” date.